Skip to content

Our privacy policy

Updated April 2, 2021

Please read this Privacy Policy carefully before you use It is important to us that you know what information we collect from you and what we do with this information. There may be opportunities to opt out of some collection of data, and if at any time you are not comfortable with how we use and collect data, please refrain from using our site.

Chiang Mai Family Guide (which may be referred to as ‘us,’ or ‘we’ throughout this policy) is committed to protecting your privacy when you visit our website We do not collect personal information directly through our website about you or any individuals, such as your name(s), mailing or e-mail addresses unless it is knowingly provided by you and that you understand how we may use it.

We encourage you to read the entire document in full and then afterwards if you need to, here are links to view specific sections of our policies:


Why do we collect this information?


This information is used to create reports about the use of our website which we then analyze to improve the website for you, the user.

Social media

We may want to get your personal input about the website, or contact you directly about upcoming events or activities we’ve identified that you enjoy.

Email addresses

Email addresses will only be collected for the purpose of sending you our newsletters.


What will we do with this data? will not sell, trade, or rent any of your personal information to others.


We may use Google Analytics to compile and provide aggregate statistics about our visitors, traffic patterns, and this will help us administer the site.

Social media

Total amounts of ‘likes’, followers, group members, and retweets, will help us understand the popularity of our site’s content and work to only improve user experience as we adapt to what you want to see on the website.

Email addresses

If you sign up for the newsletter, your email will be stored in a database provided by SendInBlue to manage the process of emailing and tracking newsletter recipients and open rate.



Cookie Policy

Similar to most other websites, uses “cookies” and server logs to collect information about how our site is used. Information gathered through cookies and server logs may include:

  • the date and time of visit
  • the pages viewed
  • time spent at our site
  • websites visited just before and just after our own
  • your IP address

When you first go to our website, you will be asked to consent to our use of cookies when you first visit our website. If you decline the use of cookies, you may not get the best user experience on our website.


What are ‘cookies’?

A cookie is a very small text document, which often includes an anonymous unique identifier. When you visit a website, your browser will ask permission for your computer to store it in the folder designated for cookies. These permissions can be set within your browser, and cookies can also be deleted from within your browser. uses a mix of persistent and session cookies. Persistent cookies are those that will be stored until its predetermined set expiry date, or earlier if you choose to delete them first. Session cookies only last for as long as you are on a particular website and expire as soon as you close the browser.


Service providers and third party cookie use

Our service providers use cookies and those cookies may be stored on your computer when you visit our website. Some content or applications on are served by third-parties, such as networks and servers, content providers, and application providers. The information they collect may be associated with your personal information or they may collect information, including personal information, about your online activities over time and across different websites and other online services. They may use this information to provide you with interest-based (behavioral) advertising or other targeted content.

We also use Google Analytics to analyse the use of our website through cookies which may include your IP address, geographical location, browser type and version, operating system, referral source, length of visit, page views and website navigation paths, as well as information about the timing, frequency and pattern of your service use The information gathered relating to our website is used to create reports about the use of our website. Google’s privacy policy is available at: also uses social media pixels, which are near equivalents to cookies, but are used by social media sites such as facebook, twitter, and instagram. These pixels allow social media sites to track visitors to outside websites so they can tailor advertising messages you see while visiting a particular social media website. We use these pixels in compliance with the policies of the various social media sites.

We are partnered with agoda and which use API and cookies to track your preferences to better tailor to your needs when using our or their site. They will also be responsible for managing any payment data you give them. For more information you may find’s privacy policy here.

Recently we also partnered with skyscanner and who use API and cookies to track your preferences to better tailor to your needs when using our or their site. They will also be responsible for managing any payment data you give them. For more information you may find skyscanner’s privacy policy here. They also have options to change your personal preferences through their site.

In addition we’ve partnered with that offers bus, train, ferry and flight tickets throughout Thailand and Asia. The also use API and cookies to track your preferences to better tailor to your needs when using our or their site. They will also be responsible for managing any payment data you give them. For more information you may find’s privacy policy here

Also your information may be shared with Klook and who provides tourism related services and activities throughout South East Asia. The also use API and cookies to track your preferences to better tailor to your needs when using our or their site. They will also be responsible for managing any payment data you give them. For more information you may find Klook’s privacy policy here.

Another travel partner is Get Your Guide and who provide tourism related services, tickets, and activities all over the world. They will also be collected your data to make your experiences more tailored to your interests. Learn more about Get Your Guide’s cookie and privacy policies here.

We also use Take Me Tour at to provide activities and tours to you. They may collect your data to tailor searches or to keep previous searches you have made. Take Me Tour privacy policy can be found here.

To send newsletters, we use SendInBlue who provide the database and logistics management for our email collection. You may read their privacy policy to learn more about what they do.

It’s important that you know that we do not control third parties’ tracking technologies or how they may be used. If you have any questions about an advertisement or other targeted content, you should contact the responsible provider directly.


How to manage and have some control over cookies

Most browsers allow you to refuse to accept cookies and to delete cookies. The methods for doing
so vary from browser to browser, and from version to version. You can however obtain up-to-date
information about blocking and deleting cookies via these links:

Keep in mind that blocking all cookies will have a negative impact upon the usability of many
websites, including


Children’s privacy policy

We do not collect or keep information from those users we actually know are under 18. is not designed to attract anyone under the age of 18. If you are under 18, do not use or provide any information on this website or ‘like’ us on facebook or instagram, and do not follow us on twitter or instagram. Also, please do not join our facebook group Chiang Mai Family Guide.

In the circumstance that we learn we have collected or received personal information from a child under 18 without verification of parental consent, we will delete that information. If you believe we might have any information from or about a child under 18, please contact us at [email protected]


GDPR rights

If you are within the European Union, you are entitled to certain information and have certain rights under the General Data Protection Regulation. Those rights include:

We will retain the any information you choose to provide to us until the earlier of:

(a) you asking us to delete the information,

(b) our decision to cease using our existing data providers, or

(c) the Company decides that the value in retaining the data is outweighed by the costs of retaining it.

You have the right to request access to your data that the Company stores and the rights to either rectify or erase your personal data.

You have the right to seek restrictions on the processing of your data.

You have the right to object to the processing of your data and the right to the portability of your data.

To the extent that you provided consent to the Company’s processing of your personal data, you have the right to withdraw that consent at any time, without affecting the lawfulness of processing based upon consent that occurred prior to your withdrawal of consent.

You have the right to lodge a complaint with a supervisory authority that has jurisdiction over issues related to the General Data Protection Regulation.

We require only the information that is reasonably required to enter into a contract with you. We will not require you to provide consent for any unnecessary processing as a condition of entering into a contract with us.

Should you wish to have your information deleted, please email us at [email protected] and submit a request.


Changes to our privacy and cookie policies

We may change this Privacy Policy from time to time. If we do, we will let you know by revising the date at the top of the policy and through our various social media channels. We encourage you to review the Privacy Policy periodically to stay informed about our information practices and the ways you can help protect your privacy. If you continue to use after Privacy Policy and Cookie Policy changes go into effect, you consent to the revised policy.


Contact us

This privacy statement applies solely to information collected by If you have any questions or concerns about our privacy or cookie policy, please contact: [email protected] is owned and operated by Lindsay Lalonde.

This document was created using a template from SEQ Legal (

In addition to this policy, please refer to our disclosure policy to learn more.